What is the Small Business Technology Review?
The Small Business Technology Review is a paid entry offer ranging from $295 to $750 depending on depth. It includes a 45-minute discovery call, review of selected technology areas, and written risks, quick wins, and recommended next steps.
Can the review fee be credited toward larger work?
Often, yes. When agreed in writing, part or all of the review fee may be credited toward an approved larger project or starter retainer.
What is ITVEL's hourly consulting rate?
Standard hourly consulting is available at $95/hour for focused technology planning, software guidance, website improvements, automation review, data and reporting help, and small implementation tasks.
What is the rate for specialized work?
Specialized technical work is billed at $125/hour. This can include custom software development, integrations, database work, cloud architecture, security-sensitive work, approved expedited work, or work with deeper implementation requirements.
Do you offer nonprofit pricing?
Yes. Registered 501(c)(3) nonprofit organizations are eligible for an hourly consulting rate of $85/hour.
What is included in the Starter Retainer?
The Starter Retainer is $300/month and includes up to 3 hours of consulting or implementation support each month, priority scheduling for small approved requests, and continuity across recurring technology needs. Additional approved retainer add-on hours are billed at the active-retainer discounted rate of $85/hour.
Do unused retainer hours roll over?
Retainer terms can be confirmed before signup. The default expectation is a predictable monthly block of access, not an accumulating bank of unlimited future hours.
Is this managed IT support?
No. This is consulting and approved implementation time. It does not include unlimited help desk support, emergency response, device monitoring, or guaranteed service-level coverage.
Can this lead into a larger project?
Yes. Hourly consulting or retainer time can help clarify a larger custom software, website, automation, integration, data, or modernization project before a separate quote is prepared.
Are third-party fees included?
No. Hosting, licenses, subscriptions, cloud services, hardware, domains, and other vendor charges are separate unless they are included in a written project agreement.